Q: How do I activate my unlimited digital access? A: Please go to www.houstonchronicle.com/activate and simply follow the instructions to activate your account or update your account to meet the minimum requirements for HoustonChronicle.com access. Q: What happens if I deleted the social media account (Google+, Facebook, etc.) I used to create my Houstonchronicle account and can no longer log in to my Houstonchronicle account? A: If you use Facebook or Google+ to create a new HoustonChronicle.com account, your new account depends on your Facebook or Google+ login. If you wish to enable HoustonChronicle.com login to an account without Facebook or Google+, you must contact customer service at 713-362-7211 or email us for assistance. Q: I tried to log in to my account and received a message that the system does not recognize my credentials. What can I do? A:Before you can access HoustonChronicle.com and e-Edition, you must activate your account. If you`re currently receiving home delivery from the Houston Chronicle, visit www.houstonchronicle.com/activate to confirm that your account meets the minimum access requirements. Follow the instructions to create your username (email address) and password. Q: Can I choose which emails I receive from the Houston Chronicle? A: Yes. To manage your email preferences, please visit houstonchronicle.com/subscribers, sign up, and then select Newsletter in the footer of this page. Q: How do I access the electronic edition? A: Once logged in to HoustonChronicle.com, click the hamburger menu, the three-line expandable menu, and select e-Edition. Subscribers can choose to receive a daily email to quickly access the daily electronic edition. The notification email is sent by email@mailer.houstonchronicle.com.
Be sure to add this email address to your Safe Senders list to make sure you arrive in your inbox every morning. Q: Can I still get the Houston Chronicle if I move out of the area? A: Yes, there are 2 options to keep you in touch with our local coverage. We offer a postal subscription where we can send you the newspaper or you can sign up for our unlimited digital access. Unlimited digital access gives you 24/7 access to our premium website, Houstonchronicle.com, mobile apps, and electronic edition (digital version of the Houston Chronicle). Please check our USPS listings (by mail) to subscribe. For subscribe:deliveryservice@hcnonline.com (855) 460-6397 Q: How often will I receive newsletters? A: The newsletters we offer may vary. They are sent to your email address daily or weekly, depending on your choice. Q: Why should I update my profile? A: We strongly recommend that you update your profile with the changes to avoid problems accessing our digital products, keep abreast of new contests, additional content, coverage and features. Q: I subscribe to the Houston Chronicle. Can I subscribe to Katy Rancher? A: If you are currently a Houston Chronicle subscriber and live in the Katy area, the Sunday edition of Katy Rancher will be included in an additional section in your Houston Chronicle newspaper. Q: Where can I update my EZPay payment information? A: Just go to Subscriber Services. Once logged in, select the Billing tab.
An obituary is a paid list that is often provided to you by the morgue present. If the morgue does not place the obituary, you can place one yourself using one of the following methods: Monday-Friday 5:30am-5pm Saturday-Sunday 7:00am-11am Online 24/7: Manage Account Phone: 713-362-7211 Email: help@chron.com Send feedback on news content to Houston Chronicle Readers` Representative Jim Newkirk: Q: How do I report a missed/wet/damaged paper for today? A:Once logged in to Subscriber Services, select the Discount tab, then select Delivery Issue. Q: Can I tell the courier where to drop off my paper? A: Yes. Please call customer service at 713-361-7211. readerrep@chron.com (713) 362-6303 (telephone) (713) 362-6373 (fax) Representative of the mail reader Houston Chronicle P.O. Box 4260 Houston, TX 77210. How good is Yordan Alvarez? «Much better than everyone thinks» Q: How do I sign up to receive a newsletter? A: You can subscribe to all or part of our newsletters at any time. Just visit HoustonChronicle.com/newsletters for a list of newsletters we have available. Q: Will I have access to the website or other product if I purchase a subscription through iTunes or the Play Store? A: If you purchased an app subscription through the iTunes Store or Play Store, you can only access the app. You do not have access to the digital website or print products. Is Jose Altuve sinking? If so, the Astros aren`t worried. Q: What if I`m already a subscriber (iPad app) and never had digital credentials, how do I sign in to the new app when I upgrade to the new version? A: The only way for an existing iPad subscriber who never had digital credentials to access the new app would be «Restore Purchase.» Your unique iPad credentials will be useless in the new version of the app.
We hope to recognize the purchase receipt when «upgrading» the app, but as a fallback, they may need to restore the purchase. Astros face Yankees in American League pennant rematch Q: Can I read Katy Rancher online? A: Yes. The Katy Rancher Electronic Edition (digital replica of the print edition) is available to subscribers once they have activated their account. To do so, visit HoustonChronicle.com/access. Readers can also visit YourKatyNews.com at any time for up-to-date information about the neighborhood. Q: How do I request a refund for the balance of my previous subscription? A: Option currently not available online. Please call Subscriber Services at 713-362-7211. Opening hours are Monday to Friday from 5:30 a.m. to 5:00 p.m.
and Saturdays and Sundays from 7:00 a.m. to 11:00 a.m. Q: How can I change the number of days I receive my paper? A:Once logged in to subscriber services, select the Billing tab, and then select Edit Subscription. You can call customer service during business hours. Q: Why has the price of my subscription changed? A: Please call Chronicle Subscriber Services so we can review your account and discuss changes with you. Please call 713-362-7211. Opening hours are Monday to Friday from 5:30 a.m. to 5:00 p.m. and Saturdays and Sundays from 7:00 a.m.
to 11:00 a.m. Anyone can post a link to chron.com on their website for free and without copyright permission. Q: Are the Sunday Katy Rancher and the Sunday Houston Chronicle the same thing? A: No. The Katy Rancher is produced and provided by the Houston Chronicle, and the zest section of the Houston Chronicle and the comic/coupon pack are included in Katy Rancher`s article. However, the Katy Rancher has its own dedicated staff and resources that ensure unique and exciting content for our readers every week. It is a standalone product of 8 pages dedicated to everything related to Katy, TX. Go to the Copyright Clearance Center and search for «Houston Chronicle» for pricing and restrictions. Q: What are the benefits of unlimited digital access? A: Unlimited digital access includes unlimited access to HoustonChronicle.com, our mobile apps, and electronic publishing, which provides newspaper content digitally, but in a more traditional format, so you can browse the pages whether you`re in Houston or on vacation.
Q: How do I change my password? A: To obtain a known password, simply log in to Subscriber Services and update it. Q: What if I was a former subscriber with access to the free Sunday print promotion and updated my iOS app to the new version? A: If you previously had access to the app and received the free Sunday print promotion, you will continue to receive that promotion until you stop paying for the mobile app. Q: What if I already subscribe to the print version? A: If you are a print subscriber or wish to subscribe to the print product, you will have access to the mobile app. If you`ve already created a digital login, you can use it to access the mobile app. If you have never created a digital connection before, you can create an account in the app using the «Link Print Subscription» link. The username and login created allow the user to access the application and digitally. Publication deadlines: Submissions must be received by 4 p.m. the previous day in order to be printed the following day. All photos must be in .jpg format.
From Justin Verlander`s four-pronged fastball to Lance McCullers` cursor to Rafael Montero`s trade, those weapons have fueled the success of the best personnel in franchise history. Q: When does my delivery start? A: If you register online, delivery will begin on the next scheduled delivery day, which will be determined by your frequency. Q: How do I change my billing address? A: After signing in to subscriber services, select the Billing tab, and then select the new billing address. Q: Where can I update my billing address? A: Just go to Subscriber Services. Once logged in, select the Billing tab or call Subscriber Services at 713-362-7211 during business hours, Monday to Friday, 5:30 a.m. to 5:00 p.m. and Saturday and Sunday from 7:00 a.m. to 11:00 a.m.
Subscribe, purchase classified ads or other local ads, and contact HCN`s editorial team. Anyone interested in obtaining copyright permission to reprint, copy, paste into a presentation (PowerPoint, video, etc.) or any other unrelated format must obtain copyright permission. The Copyright Clearance Center processes permit applications for the Houston Chronicle. Q: How do I change my email address? A: A total of 5 email addresses can be associated with your subscription.